Introduction

This Acceptable Use Policy ("AUP") is a core part of your agreement with RackByte LLC. It outlines acceptable and prohibited activities related to the use of our services.

This Policy is designed to help protect RackByte’s customers from irresponsible and/or illegal activities. The Policy is a non-exclusive list of the actions prohibited by RackByte, and RackByte reserves the right to modify the Policy at any time, effective upon notice to you. RackByte reserves the sole and absolute right to interpret, apply, define and implement this Policy.

By using our services, you agree to follow this policy. Failure to comply may result in service suspension or termination. In cases of serious or unlawful violations, we may report the matter to appropriate law enforcement agencies and provide any legally permissible evidence upon request.

Prohibited Activities and Content

You may not use RackByte services for any activity that is illegal under applicable law or violates our platform’s policies. This includes, but is not limited to, the following:

Illegal Acts:

• Fraud, identity theft, and phishing
• Drug trafficking or distribution of controlled substances
• Weapons trafficking
• Human trafficking or exploitation
• Money laundering
• Violation of export controls, sanctions, or embargo laws

Cybercrime and System Abuse:

• Hacking, cracking, brute-forcing, or unauthorized access to systems
• Hosting or distributing malware, ransomware, viruses, or rootkits
• Operating botnets, cryptomining software, or IRC daemons
• Launching or participating in denial-of-service (DoS/DDoS) attacks
• Hosting phishing websites or engaging in social engineering attacks
• Using services for spam (email, comment spam, unsolicited messages)
• Operating open/public VPNs, Tor relay/exit nodes, or tunneling services without explicit written approval

Prohibited Content:

• Pornographic content of any kind, including AI-generated or deepfake material
• Child sexual abuse material (CSAM), including simulated, AI-generated, or fictional depictions involving minors
• Hate speech, threats, or incitement to violence
• Copyright-infringing or pirated content
• Defamatory material or content that violates privacy or harasses individuals
• Gambling, casino, or betting content of any kind - no exceptions

RackByte will cooperate with law enforcement and regulatory bodies investigating such violations and may preserve and share evidence as legally permitted.

Network and Resource Abuse

VPS Customers

You may not:

• Run continuous CPU-intensive applications or excessive benchmarking tools
• Abuse I/O or network throughput
• Host public proxies, VPNs, or open access relays unless approved
• Operate software known for spam, abuse, or DDoS amplification

All VPS instances are monitored for abusive resource patterns and may be rate-limited, suspended, or re-evaluated if found in violation.

Dedicated Server Customers

Dedicated servers must not be used for network abuse, including:

• IP spoofing
• Port flooding
• Reflective DDoS attacks
• Hosting malicious or abusive platforms

While you have full control over your server, RackByte monitors for activity that harms network health or reputation. We may apply filters, null routes, or require mitigation for repeat incidents.

Changes to This Policy

We may update this Acceptable Use Policy from time to time. Any changes will be posted on this page and, where appropriate, existing clients will be notified by email or through a notice in the client portal.

By using our services, you acknowledge that you understand and agree to comply with the terms and conditions outlined in this Acceptable Use Policy.

If you have any questions or concerns regarding our Acceptable Use Policy, please feel free to contact our customer support team for assistance.

Revision History

This policy was last updated on 12 May 2026. This update does not reflect any change in our services or data handling practices, but is intended to provide additional clarity and transparency.